Store Policies

My Account/Don’t have one

Set Up an Account at www.mitutoyotoolsales.com or please check out as a guest. To checkout, you will need to supply your First Name, Last Name, Town/City, State, Zip, Phone, Email Address, Credit Card #, Expiration Date, Card Security Code

Remove a User

Please email or call: sales@mitutoyotoolsales.com or (818) 833-7777

Shopping Carts

Add Items to Shopping Cart as you shop.
You find the products by their products categories or by “tool type” categories.

Payments are accepted with a Visa/Mastercard or American Express

Change Submitted Order

Please contact us immediately at (818) 833-7777, Monday-Friday 8:00AM – 4:00PM PST

Ordering for Overseas

Presently we are not supporting overseas sales

Order Notes

Order notes will print on packing slips and invoices.

Email Confirmation

A shipment confirmation is sent via e-mail advising tracking # and product details.

Shipping/Delivery Confirmation

A tracking # is provided on the shipper and the invoice.

Order History

To check on the status of an order, navigate to the My Account page and search within Purchase History or Open Orders.

Change or Cancel an Already Placed Order

You may cancel your PO by submitting an Order Cancellation Form.
To receive a refund, please return the product, freight paid in its saleable condition to:

Advanced Measurement Machines, Inc.
8900 Eton Avenue
Ste. F
Canoga Park, CA 91304

If the product is already shipped from the warehouse, you are liable for freight and re-stocking charge of 20%. This will be deducted when making a refund.
If you are seeking any clarification, please call a customer service representative at:

(818) 833-7777 between 8am-4pm Pacific time.

I Have Not Received My Order Notifications

Here are some potential reasons you may not receive a notification:

  • Product is not in stock.
  • Your e-mail address is in error.
  • Your credit card may have been blocked.
  • The e-mail sent out may be in your spam folder.

Generally, a phone call or an e-mail can quickly resolve this.
Always provide complete details about your order for and expedient response.

Customer Service:
sales@mitutoyotoolsales.com
(818) 833-7777
Hours: Monday-Friday 8:00AM – 4:00PM PST.

Shipping

Deliveries are made vis FedEx or UPS services. Shipping charges are automatically provided by the respective carriers based on mass, volume weight, zip code and speed of delivery required.